DIAMOND ATELIER BY APPOINTMENT ONLY

Shipping fees are calculated based on your location and the selected shipping method. The exact cost will be displayed at checkout before you complete your purchase.

Yes, we offer express shipping options for faster delivery. Estimated delivery times and associated costs will be provided during checkout.

Yes, we ship LWL Jewelry worldwide. International shipping fees and delivery times vary by destination and will be calculated at checkout. Please note that duties and taxes may apply upon delivery in some countries, and these are the responsibility of the recipient.

We accept major credit and debit cards, including Visa, MasterCard, and American Express, and yes, we offer Klarna as a payment option, allowing you to pay now, pay later, or split your purchase into manageable installments.

Absolutely. We use Shopify Payments, which is PCI compliant and supports 3D Secure checkouts, ensuring your payment information is protected.

Yes, once your payment is processed, you will receive an order confirmation via email with your purchase details.

If your payment is declined, please check your card details and ensure sufficient funds are available. If the issue persists, contact your bank or reach out to our customer support team for assistance.

All transactions are processed in the currency displayed at checkout. Please note that your bank may apply additional fees for currency conversion if applicable.

Absolutely. All orders are fully insured during transit to protect against loss or damage.

If you experience any issues with your shipment, please contact our customer support team immediately. We’re here to assist you and ensure your jewelry arrives safely.

We use discreet, secure packaging to protect your jewelry during transit. Each piece is carefully packaged to ensure it arrives in perfect condition.

For security reasons, especially with high-value items, a signature may be required upon delivery. This ensures your jewelry reaches you safely.

Once your order is dispatched, we’ll send you a tracking link via email so you can follow your jewelry’s journey to your doorstep.

If you need to modify your shipping address, please contact us as soon as possible. We’ll do our best to accommodate changes before the order is dispatched.

For any shipping-related questions, please reach out to our customer support team:

Email: info@lwljewelry.com

Phone:
+46 40 620 05 45

We’re here to help and ensure your experience with LWL Jewelry is exceptional.

For any payment-related questions, please reach out to our customer support team:

Email: info@lwljewelry.com

Phone:
+46 40 620 05 45

We’re here to help and ensure your experience with LWL Jewelry is exceptional.